Shipping Information

This section contains information about how items are shipped from the SYKES On-Line Store, limitations with international shipping, and information about locating your order. See the sections below for more information. If you have additional questions about shipping, see our Frequently Asked Questions or contact Customer Service.

After You Order

Once you place an order in the SYKES On-Line Store, your order is submitted to our database for automatic processing. If the payment type selected is by Mail, the system will hold the order until payment is received. Orders paid by Credit Card or by Corporate Account are processed immediately.

The back-end system that supports the On-Line Store not only provides the information that composes the pages of the on-line store, but it manages and tracks the entire fulfillment, packaging, reporting and distribution process. Customer Service representatives access the system in all of its phases to support users, maintain inventory, and manage the entire process.

More Information

	*CPS:* Find out about SYKES' Customer Product Services
	*International Shipping:* Limitations and time delays that may affect your order.
	*Item Tracking:* Find out how to locate your purchase!
	*Feedback:* Have some ideas? Give us your feedback!

One of Sykes' Customer Product Service Centers.

Fulfillment

Orders submitted to the SYKES On-Line Store are pulled from inventory and packaged according to specifications. Our state-of-the-art centers are configured for optimal efficiency through the entire process, from taking the order to shipping the assembled boxes.

Shipping Options:

On-Line Store shoppers may choose to have their items shipped via UPS Ground, Next Day or Priority. The default selection is UPS Ground. Shipments can be tracked from the On-Line Store's Item Tracking page.

Integrated Customer Product Services

SYKES On-Line Store is a front-end to a solution that integrates technology, payment processing, inventory management, distribution and financial services into a single answer for all on-line sales needs. This comprehensive solution allows us to provide all services from selling merchandise and processing payments to packing, shipping and inventory management -- the full lifecycle. For more information about SYKES Customer Product Services, visit the CPS page.


	Customer Service Copyright 1998 Sykes Enterprises, Incorporated Send store feedback to [email protected]